Terms of Service

Last updated 2026-11-12. These terms are written in English; this English version applies.

These terms cover the AISeeWhy website at aiseewhy.com, its API at api.aiseewhy.com and its MCP server (together, "the service"), run by AISeeWhy ("we"). By creating an account or using the service you agree to them.

1. What the service does

The service fetches a web page you name as several AI and search crawlers and as a normal browser, reads public files of the same site such as robots.txt, the sitemap and llms.txt, and reports what may stop AI products from reading or citing the page, with suggested fixes. The checks are automated and run from our servers, not from the crawler operators' own networks.

2. Accounts

You sign in with a one-time code sent to your email. Keep access to that mailbox and to your API key to yourself; you are responsible for what is done with them. One person may use one free trial. We may refuse or limit trials that look like repeated sign-ups.

3. Plans and payment

The free plan shows the score and the first finding of one check a day. A new account gets a 7-day trial of Pro without a payment card. Pro costs $19 a month (taxes may be added at checkout depending on your country) and includes the limits shown on the pricing page and in the docs.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Paddle's buyer terms apply to your purchase.

A Pro subscription renews every month until you cancel. You can cancel at any time from your account page; Pro stays active until the end of the period you have paid for and does not renew. If we change the price, we will tell you by email at least 30 days before it applies to your subscription.

Batch audits through Apify are sold and billed by Apify under Apify's own terms.

4. Refunds

You can ask for a full refund within 14 days of any payment. See the refund policy.

5. Acceptable use

Do not use the service to attack, overload or probe sites or networks, to reach private or internal addresses, to get around rate limits (for example with many accounts or keys), or to resell full reports or API access without our written permission. We may suspend accounts or keys that break these rules.

6. Results

Reports describe what our servers received at the time of the check. A firewall may treat the real crawler, which comes from the operator's verified network, differently. AI products decide on their own what they read and cite, so we cannot promise any ranking, citation or traffic. Review a suggested fix before you apply it to your site.

7. Availability and changes

We work to keep the service available but do not guarantee that it is uninterrupted or error free. We may change or remove features; if a change takes away something you pay for, you can ask for a refund for the rest of the period.

8. Liability

The service is provided as is. To the extent the law allows, we are not liable for indirect or consequential loss, and our total liability for any claim is limited to the amount you paid us in the 12 months before it. Nothing in these terms limits rights you have as a consumer that cannot be limited by contract.

9. Ending your use

You can delete your account at any time on the account page; this deletes your reports and API key and cancels a running subscription at the end of its period. We may close accounts that break these terms.

10. Privacy

How we handle data is described in the privacy notice.

11. Changes to these terms and contact

If we change these terms in a way that matters, we will update the date above and tell account holders by email. Questions: support@aiseewhy.com.