Refund policy

Last updated 2026-11-12. This English version applies.

If AISeeWhy Pro is not right for you, you can get a full refund within 14 days of any payment, the first one or a renewal. No questions asked.

How to ask for a refund

Email support@aiseewhy.com from the address of your account, or use the link in the receipt email from Paddle. Payments are processed by Paddle.com, our Merchant of Record, which sends the money back to the card or account you paid with. Refunds usually arrive within 5 to 10 business days, depending on your bank.

What happens to your plan

When a payment is refunded, the subscription is cancelled and the account returns to the free plan. Your check history and API key stay unless you delete the account.

Trial and cancellation

The 7-day trial needs no card, so nothing is charged for it. You can cancel a subscription at any time on the account page; it then stays active until the end of the paid period and does not renew.

Batch audits on Apify

Batch audits run through Apify are billed by Apify, and Apify's refund rules apply to them.